Shipping policy
Shipping Policy
Thank you for shopping with A Fragrance Story. Please read our shipping policy below to understand how and when your order will be delivered.
Order Processing Time
- All orders are processed within 2–3 business days after the order is placed.
- Orders are not shipped or delivered on weekends or public holidays.
Shipping Charges
- Shipping is free within India for all prepaid orders.
- Cash on Delivery (COD) orders may incur an additional delivery charge, which will be shown at checkout.
Estimated Delivery Time
- Orders are usually delivered within 7–10 business days from the date of dispatch, depending on your location.
Shipment Confirmation & Tracking
- Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number.
- Tracking details are typically active within 24 hours of dispatch.
Delivery Delays
While we strive to deliver on time, occasional delays due to weather, logistics, or other unforeseen issues may occur. We appreciate your patience and will keep you informed in such cases.
Incorrect Addresses
Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided at checkout.
Contact Us
If you have any questions regarding shipping or delivery, feel free to reach out to us:
- Email: hl@afragrancestory.in
- Phone: +91-9823030248